Sanction and Membership Coordinator (Concord, NC)

Full Time Concord, NC Posted on December 26, 2023 Due to continued growth, we are looking for a Sanction and Membership Coordinator in our Concord, NC, office.
This new role will oversee the administrative elements of weekly and series sanctioning and the competition membership program.
Responsibilities: Oversee the administrative elements of the weekly and series sanctioning agreements, including and not limited to: Prepare documents for World of Outlaws Sprint Cars, World of Outlaws Late Models, Xtreme Outlaws, DIRTcar, Summer Nationals and Modified Nationals and other assigned entities Ensure documents are accurate; consult with Directors, Series and Sanctioning and/or internal databases as needed Distribute agreements to relevant parties for completion; track process Ensure agreements are returned in expected timeframes; follow up with delinquent parties Serve as initial point of contact in cooperation with event captains Solicit, collect and distribute Certificate of Insurances Track event cancelations and updates; communicate to insurance company; ensure billing is correct Record sanctioning fees; in partnership with the Accounting Department, collect owed sanction fees Oversee the administrative elements of the mandatory competition membership program including and not limited to: Maintain member database; partner with WRG staff members to enhance the registration process while ensuring end-user needs are met Conduct audits of sanctioned tracks and communicate results and resolution options to promoters Distribute member lists and reports on a regular and timely basis to internal and external stakeholders Partner with sanctioned tracks to support and promote enrollment Assist injured competitors through the insurance claims process; provide necessary information to the insurance company on a timely basis Enhance and refine a comprehensive membership package including and not limited to: new member information, newsletters, discounts, promotional pieces, activities; Ensure annual materials are designed, produced and distributed in partnership with WRG staff Resolve basic issues with administrative elements of membership registration and/or sanctioning; address and resolve issues, complaints and questions Prepare and distribute penalty notices; maintain penalty databases Assist with creating and updating records in the financial database Assist with appellate hearings Assist WRG leadership with special events, projects or on-site event duties Other duties as assigned Required Skills: At least one year of administrative and/or customer service experience required BS/BA degree in Marketing or Sports Management preferred; high school diploma or equivalent required Understanding of motorsports industry a plus High sense of ownership and personal accountability required Proven record of dependability and integrity Strong organizational skills necessary Good written and verbal skills History of and willingness to work in a team environment Able to maintain positive demeanor, even in highly stressful or demanding situations Notes: Based in-office at the WRG office in Concord, NC Overnight monthly travel is 5-10% a month, if needed Physical demands include frequent sitting, occasional walking and standing; the use of hands to grasp and feel frequently; the occasional lifting of up to 20 pounds; and may require use of close vision.
The position is based indoors although may experience occasional exposure to the elements.
In addition to a traditional work week, this position may be utilized during evening and/or weekend hours, especially during racing season.