Territory Manager

Title: Territory Sales Manager (two positions available) Department: Sales Location: Charlotte, NC and surrounding areas Type: Full Time/ Salary/ Exempt Summary: Wurth Wood Group, a leading supplier of Hardwood Lumber, Plywood, Moulding, Cabinet Hardware/Supplies and Laminate, and Building Supplies is seeking an experienced Territory Sales Manager to cover Charlotte, NC, and surrounding areas.
The ideal candidate has established experience selling products, preferably in the cabinet industry.
The ideal candidate knows the area and market, and is hard-working, organized, self-directed and customer service-oriented.
Solid benefits and strong earning potential.
Position Summary: The Territory Sales Manager works as an ambassador and is responsible for establishing and maintaining good relationships with customers based on the assigned territory.
Conducts sales out in the field via face-to-face interactions with both potential and existing customers.
Must build trust and act as support for prospects, ensuring they lead to potential and future sales.
Responsible for offering the best possible customer experience as well as providing hands-on explanations of any new or updated products when necessary.
Excellent social skills allow fostering of strong relationships.
The Territory Sales Manager must maintain a professional attitude with sincerity and enthusiasm, reflecting the organization's commitment to our customers.
Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer.
Stay current with promotional events and sales.
Essential Duties and Responsibilities: Travel within sales territory to meet prospects and customers.
Conduct calls and face-to-face meetings with customers daily.
Build and maintain relationships with new and repeat customers.
Maintain records of all sales leads and/or customer accounts.
Educate customers on how products can benefit them financially and professionally.
Sell the company's products to customers within a given territory.
Monitor the company's industry competitors, new products, and market conditions to understand a customer's specific needs.
Answer incoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
Follow-up calls to customers regarding order status, as needed.
Listen and understand customer needs and offer solutions and support.
Communicate to customers about products' different features and answer questions they may have.
Cross-sell or up-sell products to customers to increase purchase amounts.
Respond courteously and swiftly to customer inquiries and/or complaints.
Other duties as assigned.
Position Qualifications: A high school diploma or GED is required.
College degree in marketing or related field is a plus.
Sales experience is a must Solid communication and interpersonal skills.
Self-starter.
Detail oriented.
Excellent understanding of sales principles and customer service practices.
Knowledge of customer and market dynamics and requirements.
Ability to read, write, and effectively communicate with customers, peers, and management.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
Adherence to the Employee Handbook and Code of Conduct Reporting Structure within the Organization: Reports to the Regional Sales Manager.
No supervisor responsibilities in this position.
Work Environment: Travel within assigned sales territory; outside of a formal office or formal team environment.
Work in the office to cover absences, if needed.
Benefits: Medical Dental Vision Supplemental benefits Company-paid life insurance Company-paid Short-Term and Long-Term Disability Eligible for 401k first day of employment and Company match This job description is to serve as a guide.
It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the company’s discretion.
Nothing in this description changes or is intended to change the employment-at-will relationship with the company.
“Employment at-will” means the employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.
Posted By: #LI-ES2 Education Required High School or better Skills Preferred Sales