Are you an enthusiastic, self-starter with a customer-first mentality? Do you thrive in a fast-paced environment where every day brings a new challenge? Are you looking to join a local company on the rise? If you answered yes to these questions, AlphaGraphics South Charlotte is looking for you!
AlphaGraphics South Charlotte is an award-winning full-service print, design and marketing solutions specialist.
Recognized as one of the Top 100 small commercial printers for the past four years, we have big goals and big ideas on how we can help our customers Get Noticed and Get Business.
We pride ourselves on providing our clients with outstanding quality, value and customer service.
We are currently looking for a full-time Sales Assistant to join our team.
The Sales Assistant will work directly with the sales team.
They will establish strong customer relationships and be a point-of-contact for the client throughout the production process.
The ideal candidate for this position is service & detail oriented, with a customer-first mentality, great work ethic and enthusiastic personality.
Qualifications:
Ability to multi-task and work under pressure
Handle communications with clients in a professional manner
Strong analytical, organizational and time management skills
Excellent written and verbal communication skills
Experience with Microsoft Office Suite
Proven record of customer service and/or sales skills
Must successfully pass background check and drug screening
Responsibilities:
Answer client inquiries via phone & email
Maintain communications between sales staff, production team and clients throughout the production process
Assist sales team with client follow-ups and re-orders
Follow-up on client projects to ensure production quality and accuracy
Education & Experience:
High School Diploma required; College degree in Communications, Marketing, or Business preferred
Two plus years of experience in a customer service environment
Knowledge of printing and/or graphic design is a plus
Experience with Adobe Creative Suite is a plus
Hours & Compensation:
Monday - Friday, 8:15 am - 5:00 pm
$16 - $18 / hour, depending on experience
Paid vacation days & holidays
Health, Dental & Vision benefits
Company paid life insurance
Monthly bonus opportunities
*AlphaGraphics centers (locations) are independently owned and operated.
The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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