Clinical Specialist
Location: Placeholder, NC, United States of America
Respicardia
At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives.
Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life.
We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated.
As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions.
Job Summary
This position provides technical support during the implant of the remedē System, and other technical support and training to improve patient outcomes.
Essential Functions
Provide technical support during implant of the remedē System
Provide training to hospital staff during the opening of a new implanting center
Provide technical support for therapy activation and titration
Work closely with the Territory Manager (TM) to support all aspects of the sales process
Support therapy optimization of the remedē System during overnight sleep studies
Train new customers to use the remedē System programmer and to perform all aspects of device programming
Work in a highly dynamic environment with an ever-changing schedule
Maintain current vendor credentials to have access to customer facilities
Provide remote technical support during scheduled “on-call” duties
Required/Preferred Education and Experience
Bachelor's Degree preferably in a technical field required
2+ years in a clinical support role with a medical device company, preferably from the Cardiac Rhythm Management industry with extensive implant support experience required
IBHRE certification Preferred
Knowledge, Skills and Abilities
Ability to communicate effectively, orally and in writing
Exceptional communication skills, both written and verbal
Team-player mindset and willingness to collaborate
Willing to take responsibility and act independently when necessary
Travel Requirements
Ability to travel (including overnight stays) 80%
ZOLL is a fast-growing company that operates in more than 140 countries around the world.
Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit.
Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.