• Customer Service & Sales
- Greets and assists customers in finding products and delivers outstanding customer service
- Demonstrates exceptional customer service behaviors consistently
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems • SET / Visual / Environment
- Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance
- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
- Responsible for maintaining all fitting room and sales floor recovery processes to ensure a clean and organized store environment
- Contributes to the execution of visual elements to support merchandising statements
- Responsible for stockroom maintenance
• door to floor / Restock / RFID & Inventory
- Follows placement directions to effectively place & set merchandise statements
- Contributes to merchandise receipt and reverse logistics processes
- Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification (RFID) scans, etc.
)
- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
- Contributes to the restock program to identify replenishment opportunities
• Omnichannel
• Assists with the jcp.
com process including jcp.
com orders and aged and undelivered orders/returns as needed
• Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
• General Operations
- Responsible for hourly restroom recovery throughout the store
- Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
- Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink
• Performance Standards
- Supports company shrink and safety initiatives
- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Job Type: Part-time
Pay: $12.
00 - $17.
50 per hour
Benefits:
* 401(k)
* Employee discount
* Flexible schedule
Shift:
* Day shift
* Evening shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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