Hilton Garden Inn Gastonia | 444 Cox Rd - Gastonia, NC 28054
Join Our Team as Groups & Events Sales Manager at Hilton Garden Inn Gastonia - Maya Hotels!
At Hilton Garden Inn, we believe in creating memorable experiences for our guests, and we're looking for a talented and passionate Group and Events Sales Manager to join our team.
As a key member of our dynamic sales department, you will play a pivotal role in driving the success of our group and catering events.
If you are a results-driven, customer-focused, and experienced sales professional, we invite you to join our team and be part of something extraordinary.
Key Responsibilities: As a Group and Events Sales Manager at Hilton Garden Inn, your primary responsibilities will include:
Sales Strategy: Develop and execute strategic sales plans to maximize group and catering revenue, ensuring it aligns with the hotel's overall goals and objectives.
Client Relationship Management: Build and maintain strong relationships with clients, including corporate clients, wedding planners, event organizers, and other key stakeholders.
Understand their needs and preferences and provide personalized service to exceed their expectations.
Sales Pipeline Management: Proactively identify, prospect, and secure new group and catering business.
Manage the entire sales process from lead generation to contract negotiations and closure.
Event Coordination: Collaborate with the hotel's banquet and catering teams to ensure seamless event execution, including menu planning, meeting space arrangements, and any special requests.
Revenue Optimization: Work to achieve and exceed revenue targets by selling the hotel's event and catering services, while maximizing profitability through effective pricing strategies.
Market Analysis: Keep abreast of industry trends and local competition to stay competitive and identify opportunities for business growth.
Event Promotion: Develop and execute marketing and promotional strategies to boost awareness and increase bookings for events and catering services.
Customer Satisfaction: Ensure that all guests and clients have an exceptional experience, addressing any concerns promptly and professionally.
Requirements: To be successful in this role, you should have the following qualifications and skills:
Proven experience in sales and events management, preferably in the hospitality industry.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Proficiency in using sales and customer relationship management (CRM) software.
Ability to work effectively in a fast-paced and dynamic environment.
A proactive, self-motivated, and results-oriented attitude.
About Maya Hotels:
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experiences.
We are proud to represent multiple outstanding brands including: Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft.
Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
What We Offer:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career growth opportunities within the Maya Hotels family
A supportive and friendly work environment
The chance to work with ten well-respected hotel brands
If you're a passionate sales professional with the drive to excel in the hospitality industry, we want to hear from you! Join the Maya Hotels family and embark on a rewarding career as our Group and Events Sales Manager.
How to Apply:
Ready to take on this exciting opportunity? Please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for Maya Hotels.
We can't wait to welcome you to our team!
Maya Hotels is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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