Membership Representative: Childress Klein YMCA

As a YMCA employee you will receive a FREE Y membership, discounts on programming, and we offer a $200/referral bonus! Click here to apply: https://secure6.
saashr.
com/ta/6014038.
careers?ShowJob=554048966 The Member Service Representative needs to be courteous, approachable and non-intimidating.
He/ she should treat members as good friends or family members and always maintain a positive attitude.
* Handle all inquires and situations at the Member Service Desk.
* Be sensitive to member needs and maintain a customer-friendly demeanor at all times.
* Membership Tours and Sales.
* Know all information pertaining to YMCA programs and events.
* Register members and non-members for various programs offered each session.
* Answer phones politely and efficiently.
* Work weekends as assigned.
* Manage money and complete daily edit at the end of each shift.
* Maintain a proper dress code at all times.
* Attend Member Service Meetings as scheduled.
* Be punctual for all scheduled shifts and meetings.
* Maintain a neat and orderly work environment at all times.
* Maintain positive relations with other staff members.
* Respect and abide by Manager or Shift Leader direction/instruction.
* Obtain and maintain current CPR & AED Certification (re-certification available).
* Assist members in the location and record keeping of lost property.
* Ensure that supplies and schedules are available at all times.
* Be responsible for equipment rental.
* Adhere to all quality standards as put forth by the Metro Quality Dept (including Q-checks and Service Evaluations).
* When possible assist other Directors and departments.
* Work on member service projects as needed.
*Requirements:* * Must have reading and math skills.
* Must possess computer skills, phone skills, sales, one on one and group interaction abilities, and accountability with money.
* Must be a team player and have some problem/ conflict solving ability.
*Physical Requirements: * * Walking * Sitting * Climbing (stairs) * Crouching * Stooping * Standing * Kneeling * Lifting (20 lbs) * Carrying (20 lbs.
) * Pushing (20lbs) * Pulling (20 lbs) Job Type: Part-time Pay: $10.
00 - $11.
99 per hour Expected hours: 20 per week Benefits: * 401(k) * Employee assistance program * Flexible schedule * Paid training * Professional development assistance * Referral program * Retirement plan Schedule: * 4 hour shift * Evening shift * Morning shift * Weekends only Travel requirement: * No travel License/Certification: * Driver's License (Preferred) Ability to Commute: * Charlotte, NC 28202 (Required) Ability to Relocate: * Charlotte, NC 28202: Relocate before starting work (Required) Work Location: In person