Marketing and Operations Manager

At Luxury Home Magazine, our goal is to be the best and provide the best.
In everything we do, we are striving to delivery the very best product, service, and solutions for our clients, and invest in our employees to help them achieve their goals.
*This candidate hired for this role will be the right-hand support to the publisher and executive team, managing all aspects of marketing and operations related to the production of the print magazine, digital marketing, marketing assets, sales support, client care, database management, reporting, training, corporate administrative functions, and events coordination.
* Example of job responsibilities + functions: * *Right Hand Point of Contact to Publisher and Executive Team: *Assists the publisher and executive team as the right-hand point of contact on all activities related to the business.
This person will be looked to as a marketing and operations subject matter expert across the organization and will be expected to learn all aspects of running the business with significant growth opportunities over time.
* *Editorial Assistant: *Manages editorial calendar development and implementation * *Production Coordinator: *Manages production coordination to produce the print publication: Manages production processes and engages internal teams and external clients to meet all deadlines and deliverables.
* *Sales / Data Support Specialist: *Assists publisher and sales team as needed with emails, inbound / outbound lead management, reports, and analysis.
Candidate will have advanced Excel skills including expertise with pivot tables and v-lookups to analyze data for meaningful reporting that can be used across sales / educational functions.
* *Distribution Support: *Assists publisher and sales teams as needed * *CRM Management and Oversight:* Assists with updating records, running reports, and helping to maintain an accurate database of clients and prospects.
* *Social Strategy + Execution: *Managing the social media strategy, coordination and the social media team - staying up-to-date with best practices, industry trends, algorithm changes and impacts, and being able to pivot strategy in light of industry changes.
* *Email Strategy + Execution: *Managing the email marketing strategy, coordination and implementation team.
* *Leadership Mindset: *Fosters a culture of leadership, growth and development.
We prioritize growing leaders from within, and this candidate will have strong, natural leadership talents and abilities.
* *Administrative / Operational Management: *Strong organizational / file management systems and processes with ability to track open items to completion in timely manner.
* *Training Documentation & Process Management: *Manages and coordinates updates to existing training / process documentation and creates new training and process documentation as needed.
* *Education & Training Support (Internal / External):* Manages and coordinates implementation of training / education programs as needed * *Concierge-Level Customer Service: *Serves as first point-of-contact for inbound calls, able to provide excellent customer service using world-class phone etiquette while being able to nimbly and professionally respond to a wide range of inquiries.
* *Meeting Preparation + Agenda Setting:* Coordinates internal / external meetings, prepares agendas, takes minutes, and provides timely and salient reporting to executive team as needed.
* *Combines Vision + Strategy Mindset with Detailed Execution: *This candidate will excel at contributing to leaderships' high-level strategy and vision setting along with ability to perform and execute detailed tasks in support of high-level strategy and vision.
* *Critical Thinker + Problem Solver: *This candidate is a natural, critical thinker and problem solver.
Able to see more before others and able to identify opportunities that others may not see.
In summary, this role has an assortment of responsibilities and functions with significant opportunities for advancement.
The ideal candidate is hard-working, personable, and entrepreneurial-minded; always looking for ways to contribute and solve problems that maybe others don't see.
Willing to work hard and do whatever it takes to contribute towards the success of the entire team.
Will train alongside Publisher and executive team, always looking for ways to improve operations and the brand overall as we work together to achieve a common vision and mission.
Willing to do any task - no matter how big or small, in order to achieve our goals and objectives.
*Preferred Experience:* - Excellent verbal and written communication skills with high attention to detail.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal.
- Proficient in calendar management, project management, and scheduling software.
- Experience with videography and video editing highly preferred.
- Knowledgable with AI and invests in learning new, emerging technologies.
- Experience with graphic design and a strong, visual aesthetic highly preferred.
- Experience with event planning highly preferred.
- Experience with training and development highlly preferred.
If you are a sharp, friendly, personable, and polished individual that is detail-oriented and results-driven with excellent process management, relationship-building, leadership, and organizational skills, we would love to hear from you.
Job Type: Full-time Pay: From $45,000.
00 per year Benefits: * 401(k) * 401(k) matching * Flexible schedule * Health insurance * Professional development assistance Schedule: * Choose your own hours * Weekends as needed Ability to commute/relocate: * Charlotte, NC 28273: Reliably commute or planning to relocate before starting work (Required) Experience: * Canva: 1 year (Preferred) * Video production: 1 year (Preferred) * Email marketing: 1 year (Required) * Social media strategy: 1 year (Required) * Social media management: 1 year (Required) * Adobe InDesign: 1 year (Preferred) * Event marketing: 1 year (Required) * Event planning: 1 year (Required) * Records management: 1 year (Preferred) * Microsoft Excel: 3 years (Required) * Executive administrative support: 2 years (Preferred) Work Location: In person