Leasing Manager

Madison Communities Charlotte, NC Leasing Manager Provide excellent service to all residents, prospects, and visitors to the communities Effectively lease apartments and sell properties products and services in accordance with budget guidelines Follow Fair Housing Standards in all matters when working with prospects and residents Follow up on leasing traffic entries and monitor traffic trends Maintain thorough product knowledge of property and that of major competition Conduct outside marketing activities in order to position Madison Communities as communities of choice Coordinate the application review for each lease including credit and income verifications Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident Follow up with residents throughout their lease terms and coordinate the renewal process for each lease Provide excellent customer service to residents, ensuring their needs are met Requirements Excellent written and verbal communication skills Creativity skills Working knowledge of MS Office Suite, and ability to use computer Knowledge of management of property – (preferred) Ability to provide exceptional customer service Ability to successfully work on a team Able to clearly communicate both orally and in writing Able to understand directives both orally and in writing Superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible in any situation, able to shift priorities Perform basic to intermediate mathematical functions Professional image Well organized Background: 1+ years multi-family leasing experience (preferred) 1+ years selling experience desired (preferred) Benefits Health insurance 401(k) Dental insurance Life insurance Paid time off