Legal Assistant (Charlotte)

Join us in the fight for what’s right! DeMayo Law Offices is seeking a Legal Assistant responsible for providing administrative and clerical support to Attorneys and Paralegals by ensuring the completeness and organization of the client files.
Responsibilities Setting up accurate, timely and complete client case files Investigating and confirming insurance coverages and opening claims with insurance companies Sending out letters and documentation, such as letters of representation Accident report retrieval from the DMV or associated police agencies Reviewing documents to ensure accuracy and completeness and obtaining missing information to complete files Serving as a backup for client calls when the Case Manager/Paralegal is not available to take the call File reviews and documentation of items that may be of extra importance Providing exceptional customer service to our internal and external clients Assisting the lead Case Manager/Paralegal with a high volume of cases Keeping case files updated on client medical treatment and processing provider referrals to specialists Escalating any notifications of denials to the department supervisor for review and further action Processing withdrawals and terminations and printing and mailing demand packages General office duties such as scanning, attaching, sending certified mail and data entry If bilingual, may also assist with translating for Spanish-speaking clients Qualifications Associate degree required; bachelor’s degree preferred One years legal administrative experience preferred Must be self-motivated and demonstrate initiative to complete duties without supervision Excellent organizational skills and ability to multi-task while maintaining high attention to detail Ability to prioritize job responsibilities to accommodate an ever-changing, fast-paced environment Knowledge of Microsoft Windows/Office and ability to learn and use various software programs Experience using Litify software preferred Benefits Competitive compensation Medical, dental, and vision insurance Base life insurance paid by the firm plus supplemental option Short and long-term disability paid by the firm 401(k) with match PTO, plus holidays and paid volunteer time off Education and gym reimbursement Equal Opportunity Statement DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind.
All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.